At Hapsy Life, we are committed to providing you with a seamless and reliable shipping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
Order Processing Time:
- Most orders are processed and dispatched within 2 business days (excluding weekends and holidays) after payment verification. Please note that during peak seasons, processing times may be slightly longer.
Shipping Methods:
- We offer a range of shipping methods to cater to your needs according to your PIN code. The available shipping options will be displayed during the checkout process. These options may include standard shipping, express shipping, and more.
Shipping Rates:
- Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method of your order. You can view the shipping charges during the checkout process before making a payment.
Domestic and International Shipping:
- We offer only domestic shipping right now. Please ensure you select the correct destination when placing your order to calculate accurate shipping fees and delivery times.
Estimated Delivery Times:
- Estimated delivery times vary based on your location and the selected shipping method. Please note that these are approximate estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing for international orders.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate its arrival.
Shipping Delays:
- While we make every effort to deliver your orders promptly, shipping delays can occur due to unforeseen circumstances, including weather conditions, carrier issues, or other unexpected events. We appreciate your patience and understanding in such situations.
Incomplete or Incorrect Addresses:
- Please ensure that you provide accurate and complete shipping information when placing your order. Incomplete or incorrect addresses may lead to delays or misdelivery. We will not be responsible for orders lost due to incorrect addresses provided by the customer.
Undeliverable Packages:
- If a package is undeliverable due to an incorrect address provided by the customer or other reasons beyond our control, the customer will be responsible for any additional shipping fees required for re-shipment.
Shipping Inquiries:
- If you have any questions, concerns, or require assistance related to shipping, please contact our customer support team at care@hapsylife.com. We are here to help and ensure your order reaches you as smoothly as possible.
We appreciate your trust in Hapsy Life. Our commitment is to provide you with quality products and exceptional service throughout the shipping process. Thank you for choosing us for your shopping needs.